“I was quite pleased with the service provided. Gary was prompt and very courteous. He diagnosed the problem quickly and repaired it even faster. He offered recommendations to maintain my furnace without trying to sell me something I didn’t need. Great customer service/people skills. They will be the first company I call if the need ever arises.”
“Great service and knowledgeable personnel. Called for an air conditioner appointment at 1PM and they came at 5:30 right after I got home from work. Based on my problem description he knew exactly what the problem. Quickly fixed it and checked the unit over for any other issues. Gary is great to work with.”
“My air conditioner stopped running and I called this company for advise and possible service to repair it. The person I talked with was courteous and helpful. After talking with him, I made an appointment to have a repair person come out. This was Friday afternoon and I made the appointment for the following Monday. Within a few minutes, I received a call-back from ARS letting me know they had a technician in the area and they were sending him out within the hour. That was great news. The technician (Gary Salazar) arrived on time and within minutes determined what the problem was then gave me an estimate for repair. I had him do the repair. Salazar was not only extremely knowledgeable, he is an outstanding representative for this company. I would recommend this company and especially this technician to anyone who needs a job well done.”
“Great customer service! They were able to fit me in the same day I called, and called back to update me on the arrival time. A very friendly Gary resolved the problem efficiently, and took care to make sure the problem was resolved. What else could you ask for?”
“My rental had a gas heater that kept stopping in the middle of the cold freeze, and I called Andrew on a Sunday and he answered the phone and set up an appointment the next day. He was polite and patient, and very helpful. I could not ask for a more professional service business. You rock, Andrew.”
“My AC went out right in the middle of a heat wave and finding a service company to come out (plus on a weekend) was nearly impossible. I called around, finally found ARS Comfort Solutions and spoke to Andrew on a Saturday. He explained that I would have to pay more if they came out on the weekend and if I could wait until Monday, it would be a lot less. He scheduled an appointment for Monday at noon, Gary called to let me know approx. when he would arrive and although he couldn’t fix my problem (it’s an electrical issue), he even checked my circuit breaker box to see if he could solve the issue. Next time, ARS is on the top of my list to call for any service I need. Great service, very nice and personable people, reasonable rates.”
“Outstanding business. My furnace went out last night. I called Andrew this morning. He sent his lead technician Gary. Gary was extremely knowledgeable, explained everything clearly, and fixed it with parts from his truck. The price was very reasonable.”
“Our heater started making squealing noises and a burning smell was coming from the heating vent. I put in a request online to be contacted to discuss my issue and within 10 minutes I received a call from Andrew. He was very helpful and arranged for Gary to come out the same day. Gary actually was able to make it to the appointment earlier than planned, which was great for my schedule.
“Gary arrived and was able to diagnose and fix the problem within an hour of time. He had all the appropriate tools and supplies/equipment in his van. He was very respectful and courteous to me and my home. He helped me make the right decision regarding repairing and/or replacing my heater at the least cost. They also give a guarantee on the motor he replaced.
“I would recommend ARS Comfort Solutions if you ever have issues with your HVAC systems. Thanks for the excellent customer service.”
I’m so glad that I found this company!!
I had a problem with my AC units, Gary was very professional, and arrived fast. he diagnosed the problem and have my AC fixed fast. I’m a very happy customer.
“Andrew, the owner is very straight forward, reasonable and knowledgeable who makes sure that his clients are highly satisfied with their services. Gary, the technician is very personable, cooperative, knows his stuff about furnaces and offers very helpful suggestions on how to prolong the life the furnace.
“I had a problem with one of the furnaces in my place. Andrew understood the urgency of the problem (freezing temp. was in the forecast) and sent Gary to take care of the problem in very timely manner. Gary showed up on time, accurately diagnosed the problem and brought the dead furnace back to roaring life in no time and also serviced the second furnace.
“The cost for the high quality service was very competitive and their warranty on the parts was outstanding.
“I am a very happy customer and highly recommend this company to anyone who is in the need of high quality Heating and AC services in a timely fashion.”